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Please note that this will reset all data on the machine. Anything on the hard drive will be deleted.

• Hard shut down the machine by holding the power button for 10-15 seconds until there are no lights on.
• Insert the USB recovery that we have provided for you, or that you have created.
• Turn on the machine and press F2 continuously (For tablets press A2 or touch continuously at upper left side of the screen).
• Once in BIOS setup, select Exit Tab.
• Select USB (named as general USB FLASH DISK or similar) and then Enter.
• On windows setup screen select “Next”.
• Click on “Install now”.
• Select “I don’t have a product key” and “Next” ( Windows 10 will be activated later). click on “Accept the license terms” then “Next”.
• Select “Custom installation”.
• Select partition named as “Windows” then “Next”.
• After this point, the installation will start and will take some minutes to let you create your user account

If you have not received a USB Recovery with one of our orders, please see the below instructions from Microsoft on how to create a Windows Installation Media.

https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

• Download the Media Creation Tool from Microsoft website: Windows 10 installer
• Run the software and follow the on-screen instructions until you reach the section titled “What do you want to do?”
• Choose “Upgrade this PC now” and next the on-screen instructions until the computer restarts.
• When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. Select Change what to keep setting whether you would like to
• Keep personal files and apps, or Keep personal files only, or choose to keep Nothing during the upgrade.
• Save and close any open apps and files you may be running, and when you’re ready, select Install.
• It might take some time to install Windows 10, and your PC will restart a few times. Make sure you don’t turn off your PC.
• When the computer starts again, you are running Windows 10.

• Verify that 4G Module is enabled and active:

  • Turn on the machine and press F2 repeatedly (for tablets press A2 or touch the upper left corner on the screen).
  • Once in Bios, go to Advanced Tab, select wireless configuration, and verify WWAN is set to enabled.
  • Go to Exit, Select Save values and reboot, then press Enter twice (for tablets press Windows button twice).
  • Boot to Windows.
  • Open device manager, you can do this by typing in the bottom left search bar “device manager” (for tablets, touch the windows logo at the left side of the bar, hold it for 2 seconds and then release, then select “device manager” on the list).
  • Find “network adapters” and expand it by touching the arrow down.
  • Verify the EM7355 card is shown with a blue icon at its left side.
  • Find “ports” and expand it.
  • Verify port Sierra Wireless NMEA and Sierra Wireless DM are available.

  Using GPS with 4G LTE:

  • Open GPS viewer App (if you do not have this app installed please download it and install from the link below)

  https://pc-dl.panasonic.co.jp/dl/docs/068292?dc%5B%5D=002001&no=63&p1=198&q=gps&score=0.488050550222397&sri=15501218&trn_org=2

  • Once GPS viewer is open, click on “scan” button and it will take some seconds until you start visualizing data from satellite.

• Disable the GPS in the BIOS of the unit with the following steps:

  • Hard shut the unit down by holding the power button for at least 10-15 seconds.
  • Turn the unit back on, and quickly press F2 or tap the top left corner of the screen in order to access the BIOS of the unit.
  • Once in the BIOS, navigate along the top tabs until you reach the label “Advanced”.
  • On this screen, select the option “Serial Port Settings”.
  • Find the port labelled GPS, and change it from Auto to Disabled.
  • If you have a keyboard, press the F10 key, and select yes to save values and reboot. If not, proceed to the next step.
  • Select the keyboard icon in the top right of the screen.
  • Press the ESC key to return to the previous page.
  • Along the top tabs, select “Exit” menu.
  • Once on this screen, select the option titled “Save current values”.
  • Select the Yes button, and the computer will now restart.

  The reason that this can occur is because there is a known issue with Microsoft drivers conflicting with the Panasonic drivers. Those Microsoft drivers specifically being the GPS drivers. If you need to use the GPS for the device, we recommend updating the machine to the latest version of Windows, installing the correct Panasonic GPS drivers for your device, as well as the drivers for the mouse of your current system and restarting the machine. Once completed, you can re-enable the GPS drivers in the BIOS and in theory, this should solve the issue.